Effective Date: Jan 12, 2026
Company Name: Easy Peasy Group Limited
Website Name: The Effect Online
Website URL: theeffectonline.com
Business Type: Online Store / E-commerce Retailer
Products Sold: Physical consumer goods sold through an online retail platform
Delivery Area: European Economic Area (EEA) and selected European countries
Payment Methods: Cash on Delivery (COD)
Email Support: info@theeffectonline.com
Customer Support Hours: Monday – Friday, 09:00 – 17:00 (CET)
Company Address:
Easy Peasy Group Limited
FLAT/RM A 15/F GOLDFIELD INDUSTRIAL BUILDING
144-150 TAI LIN PAI ROAD
Kwai Chung
Hong Kong
Phone: +971 4 548 9217
Order Processing Time: Orders are typically processed within 24 hours
Return Window: 30 days from the date of delivery
TERMS AND CONDITIONS OF USE AND SALE
These Terms and Conditions govern the use of the website theeffectonline.com, the purchase of products through the website, and the contractual relationship between the website operator and its customers.
By accessing the website, browsing its content, or placing an order, users acknowledge that they have read, understood, and agreed to be bound by these Terms and Conditions.
These Terms comply with applicable European consumer protection legislation, including but not limited to:
Directive 2011/83/EU on Consumer Rights
Directive 2005/29/EC on Unfair Commercial Practices
Regulation (EU) 2016/679 (GDPR)
EU E-commerce Directive 2000/31/EC
Applicable national consumer protection laws within the European Economic Area
LEGAL IDENTIFICATION OF THE BUSINESS
The website theeffectonline.com is operated by:
Easy Peasy Group Limited
Registered office:
FLAT/RM A 15/F GOLDFIELD INDUSTRIAL BUILDING
144-150 TAI LIN PAI ROAD
Kwai Chung
Hong Kong
Easy Peasy Group Limited operates the online retail platform The Effect Online, offering consumer goods for purchase by customers located within Europe.
All purchases made through the website constitute a legally binding contract between the customer and Easy Peasy Group Limited.
SCOPE OF THESE TERMS
These Terms and Conditions apply to:
All visitors accessing the website
All registered users
All customers placing orders
All transactions conducted through the website
They govern:
Use of the website
Product purchases
Payment processing
Delivery of goods
Consumer rights and obligations
Limitation of liability
Intellectual property rights
If a user does not agree with these Terms, they must discontinue use of the website immediately.
ELIGIBILITY TO USE THE WEBSITE
To place an order on the website, users must:
Be at least 18 years of age or the legal age of majority in their country
Have legal capacity to enter into binding contracts
Provide accurate and truthful personal information when placing an order
Easy Peasy Group Limited reserves the right to refuse service, cancel accounts, or terminate orders if it reasonably suspects fraudulent activity or misuse of the website.
PRODUCT INFORMATION AND DESCRIPTION
The Effect Online makes reasonable efforts to ensure that all product information displayed on the website is accurate, clear, and complete.
Product descriptions may include:
Specifications
Features
Dimensions
Usage recommendations
Product images
However:
Images are illustrative and may vary slightly from the actual product
Minor differences in color, packaging, or appearance may occur due to manufacturing changes
Under Directive 2005/29/EC on Unfair Commercial Practices, the company commits to providing truthful and non-misleading product information.
PRICING TRANSPARENCY
All prices displayed on the website are clearly indicated before checkout.
Prices include:
Product cost
Applicable taxes where required by law
Prices do not include:
Additional delivery charges where applicable
Customs or import duties (if applicable in certain regions)
Pricing information is provided in accordance with EU consumer transparency requirements.
Easy Peasy Group Limited reserves the right to change prices at any time. However, the price applicable to an order is the price displayed at the time the order is confirmed.
ORDER PROCESS AND ACCEPTANCE
The ordering process includes the following steps:
Customer selects products on the website
Customer provides delivery information
Customer confirms the order
Customer receives order confirmation via email
An order confirmation email does not automatically constitute acceptance of the order.
Easy Peasy Group Limited reserves the right to refuse or cancel an order if:
Product availability changes
Fraudulent activity is suspected
Delivery to the provided address is not possible
Incorrect pricing or product information occurred due to technical error
In such cases, the customer will be informed promptly.
ORDER CANCELLATION
Customers may request order cancellation if the order has not yet been shipped.
Cancellation requests should be sent to:
If the order has already been dispatched, cancellation must follow the return and withdrawal procedure described in the Return and Refund Policy.
CONSUMER RIGHTS UNDER EU LAW
Customers located in the European Economic Area benefit from statutory consumer rights under Directive 2011/83/EU on Consumer Rights.
These rights include:
Clear pre-contractual information
Right of withdrawal
Transparent pricing
Fair contract terms
Access to dispute resolution mechanisms
Nothing in these Terms limits or replaces statutory consumer rights.
CUSTOMER ACCOUNT RESPONSIBILITY
If the website offers user accounts, customers are responsible for:
Maintaining confidentiality of login credentials
Ensuring account security
Reporting unauthorized access immediately
Users are responsible for all activities conducted through their accounts.
WEBSITE USAGE RULES
Users agree not to:
Use the website for unlawful purposes
Attempt unauthorized access to systems
Introduce malicious software
Engage in fraudulent activities
Copy website content without authorization
Violation of these rules may result in:
Termination of access
Legal action
Reporting to authorities where necessary
INTELLECTUAL PROPERTY RIGHTS
All website content, including but not limited to:
Logos
Branding
Product descriptions
Website design
Images
Text
Software
is the intellectual property of Easy Peasy Group Limited or its licensors.
These materials are protected by:
International copyright laws
EU intellectual property regulations
Trademark laws
Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Easy Peasy Group Limited shall not be liable for:
Indirect or consequential damages
Loss of profits
Business interruption
Loss of data
Delays caused by third-party logistics providers
Technical issues outside the company’s control
Nothing in these Terms limits liability where it cannot legally be excluded, including:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
INDEMNIFICATION
Users agree to indemnify and hold harmless Easy Peasy Group Limited against claims arising from:
Misuse of the website
Violation of these Terms
Violation of applicable laws
Infringement of third-party rights
FORCE MAJEURE
Easy Peasy Group Limited shall not be liable for delays or failure to perform obligations due to events beyond reasonable control, including:
Natural disasters
Government restrictions
Transport disruptions
War or civil unrest
Pandemic or public health emergencies
Internet infrastructure failures
GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with:
Applicable consumer protection laws of the European Economic Area
Relevant provisions of Hong Kong law where applicable
Consumers retain the right to bring disputes before the courts of their country of residence as provided under EU consumer law.
DISPUTE RESOLUTION
Customers are encouraged to contact customer support to resolve disputes amicably.
Email:
Consumers within the EU may also use the European Commission Online Dispute Resolution platform (ODR).
This platform allows consumers and traders to resolve disputes arising from online purchases without court proceedings.
MODIFICATIONS TO THESE TERMS
Easy Peasy Group Limited reserves the right to update these Terms and Conditions at any time.
Changes may occur due to:
Legal requirements
Operational changes
Website updates
Consumer protection regulations
Updated versions will be published on the website with an updated revision date.
CONTACT INFORMATION
For questions regarding these Terms and Conditions, customers may contact:
Email:
Phone:
+971 4 548 9217
Postal Address:
Easy Peasy Group Limited
FLAT/RM A 15/F GOLDFIELD INDUSTRIAL BUILDING
144-150 TAI LIN PAI ROAD
Kwai Chung
Hong Kong